Programme de Transformation Numérique des Institutions de Microfinance
The microfinance industry has been going through challenging times due to Covid-19. Microfinance Institutions not only need to survive but also to succeed, and digital transformation helps achieve this objective. With 28 years of microfinance training experience, the Boulder Institute is launching a French ONLINE version of our DIGITAL TRANSFORMATION OF MICROFINANCE INSTITUTIONS PROGRAM (DT-MFIs) with a full set of the fundamental concepts our organizations need to deepen our commitment to serving our clients more completely.
Participants in this DT-MFIs Certificate Program will obtain a thorough understanding of the key ingredients in any pathway toward digital transformation. After this program participants will be able to help guide their organizations through the process of redesigning their relationship with clients and field staff, putting together a digital ecosystem, creating usable data, putting together agile teams and design processes, and deploying digital financial services. The program is designed specifically around the challenges MFIs face when they move from analog to digital systems and how to strengthen their relationships with clients in a digital age.
CONTENT
Module 1: COVID and the Drive Toward Digital Transformation
Wednesday, May 11
In this module, we will explore the impact of the pandemic as a catalyst for digital transformation. We are going to extract the main lessons that will feed a dynamic of sustainable innovation rather than a visceral reflex of survival.
- Ciprian Panturu
- Ruth Mensah
Module 2: Strategic and Business Planning for Transformational Change
Wednesday, May 18
This module will present the fundamentals for planning for digital transformation. The focus will be on business imperatives such as increasing income through enhanced services.
- Omoneka Musa
Module 3: Transforming Products and Services for the Digital Age
Wednesday, May 25
This module will feature a panel with senior network executives who will discuss how they moved from analog systems to offering digital products and services, starting from before the pandemic and accelerated by it.
- CEOs from international networks will join us
Module 4: Building Partnerships and a Digital Financial Ecosystem for Your Clients
Wednesday, June 1
This module will focus on the different types of partnership that strengthen the digital finance ecosystem and how to harmonize them to better serve the beneficiaries while drawing extensive practical experience from French-speaking countries,
Anglophones and the MENA region.
- Peter Ndongla Nzebile
Module 5: Managing Agent Networks
Wednesday, June 8
In the DFS, one of the determinants of success remains a scaled, effective and efficient agent network. In this module, we will identify the Key Success Factors of a deployment, but also of agent network management. This will consist of addressing (i) the perfect ability to deploy an effective agent network (ii) the ability to analyze and correct an existing network and (iii) the ability to make an agent network efficient by choice of the best business model.
- Franck Bossa
Module 6: Building Data Management and Analysis Capability
Wednesday, June 15
This module will feature a panel where executives relate their experiences as they moved from a product-based MIS to a client and staff-based system that is driven by the need to segment their client base and generate additional income.
- CEOs from international networks will join us
Module 7: Risk, Fraud and Consumer Protection in DFS
Wednesday, June 22
This session will look at the operational risk attendant to digital transformation and managing the analog business as usual while in other areas introducing digital products, processes, and communications.
- Djibril Mbengue
- CEOs from international networks will join us
Module 8: Cyber Security: Protecting Customers and Organizations, Building Trust
Wednesday, June 29
This session will focus more narrowly on the risks associated with the digital world, their mitigation, and approaches to building a constant risk monitoring capability.
- Jean-Louis Perrier
Module 9: Managing the Human Dimension of Change
Wednesday, July 6
This module will present the core elements of leading change and obtaining buy-in from staff as we ask them to adopt innovative technologies for communicating with clients, originating loans, and generating other products and services in a digital age.
- Sahana Arun-Kumar
Module 10: Strategic Direction for a Future Beyond Classic Microfinance
Wednesday, July 13
This module will look at what changes are coming from outside our community that will impact financial inclusion and what we may need to do to accommodate or take advantage of them.
- Hermann Messan
Faculty
Boulder Institute programs bring together faculty that include some of the most noted leaders in the field of microfinance to engage microfinance professionals in learning about innovative issues, core principles, and the latest techniques for providing access to financial services for the world’s poor.
Faculty bios
This Program will be led by Djibril Mbengue and Hermann Messan with invited senior faculty who will drive the content and activities of each Module.
FORMAT AND LOGISTICS
We offer this 10-week ONLINE program for participants to engage in thought-provoking discussions with their peers and equip themselves with practical tools and strategies to guide their organization’s digital transformation.
The program will last 12 weeks with a total of 65 hours of participant engagement. Inaugural discounted tuition is US $1,950.
Program participants meet online for a 2-hour Live Session every Wednesday, from 2PM to 4PM GMT and are expected to complete 3-4 additional hours of Self-Guided Work consisting of readings, videos, and exercises at home in between each Live Session. Senior faculty will be available on Chat or live on some weekdays at designated hours they will set individually.
Registration is open until the official registration deadline on May 3rd.
The Welcoming Session will be on May 4th, and the official Graduation Ceremony will be on July 20th.
Language: French
Format: 12 weeks
Start Date: May 4, 2022
End Date: July 20, 2022
Engagement hours: 65
Cost: US $1,950
PROGRAM SCHEDULE
Registration Deadline | May 3 | Must have submitted the registration form and paid the tuition. |
Introductory Session | May 4 | Introductory Live Session from 2pm to 4pm GMT to familiarize participants with the ONLINE Campus |
Self – Guided Work | May 4 – July 12 | Work on the materials on the student portal (Boulder Online Campus) for an estimated 3 – 5 hours per week |
Live Sessions | May 4 – July 13 | Meet every Wednesday online from 2pm to 4pm GMT |
Graduation Ceremony | July 20 | Special live session for the online ceremony on Wednesday, July 20 from 2pm to 3 pm GMT |