MFT 2026 – Deepening Personal Connections to Clients in a Digital Era
A two-week in-person program where senior financial inclusion leaders examine how AI, data, and design tools can strengthen, not replace, human relationships with clients.
To be held at the International Training Centre of the ILO (ITC/ILO), Turin, Italy.
From July 13–24, 2026.
MFT 2026 is an in-person, two-week intensive event.
Individual courses are offered in English · French · Spanish
Where technology meets humanity
The future of inclusive finance isn’t only smarter—it’s more human. Together we’ll explore how AI tools and data analytics can reveal richer client insights, and how human-centered design helps transform those insights into products that build trust, resilience, and long-term impact.
Through immersive sessions and real-world cases, you’ll learn to pair digital innovation with grounded field practice—so that every new feature, policy, or process ultimately strengthens the client relationship.
What you’ll dive into
- AI tools & data analytics for client insight and risk management
- Client-centric product design from prototype to scale
- Digital financial products for rural areas (including USSD & agent networks)
- Enhancing finance for women with intentional design and measurement
- Crisis management: liquidity, portfolio quality, & client protection
- Climate impact & resilience: mitigation, adaptation, and green products
- Risk & resilience across operations, clients, and communities
For professionals working at the intersection of digital transformation, risk, inclusion, and client-centered finance. Participants represent microfinance institutions, banks, networks, regulators, and support organizations working across diverse markets and regions.
Over the past three decades, the Boulder Institute has built a global alumni community of more than 8,200 professionals from leading financial inclusion organizations in dozens of countries.
Boulder is just amazing. Is truly synonymous with how we serve people and how we understand global trends. This year there’s a special focus on digital transformation, which is exactly where the world is heading.
The courses are aligned with what we need and where we want to take our institutions in the years to come.
Faisal Malik, KASHF Foundation, MFT 2025.
Be part of the 2026 cohort
Join a global community of practitioners, policymakers, and thought leaders committed to refocusing financial inclusion on what truly matters: the human connection. Come ready to share, to question, and to build—one relationship at a time.
Focus on the Future – because the future of microfinance starts with you.
Languages: English – French- Spanish
📅 Date: July 13-24, 2026 📍 Location: ITC/ILO Campus, Turin, Italy