MFT IN ENGLISH: Key issues in financial inclusion
JULY 15-26, 2024 – ITC-ILO TURIN
MASTER CLASS: Managing Growth, Competition and Inclusion
Our Masterclass series will cover hot topics like climate change resiliency, gender specific opportunities, open banking, over indebtedness in competitive markets, and rural financial services.
Robert Christen
Gerhard Coetzee
Momina Aijazuddin
You can choose one course in the morning and one in the afternoon for each of the weeks:
WEEK 1: July 15-19
MORNING
+ Risk and resilience
+ Managing digital transformation
AFTERNOON
+ Building client centriciy
+ Digital innovation strategy
WEEK 2: July 19-26
MORNING
+ Digitalizing products and services
+ Rural digital financial services
AFTERNOON
+ Human Centered Design
+ Overindebtedness
On Fridays you can take a condensed version of one of the other courses.
Risk and resilience
Gain a hands-on opportunity to explore how financial services – savings, credit and insurance – can be used to help low-income households and microentrepreneurs to manage risks more effectively.
Craig Churchill
Managing digital transformation
Understand the evolution of the broader digital ecosystem and the opportunities this creates to innovate in your organization’s path toward digitalization.
Ivo Jenik
Building client centriciy
Build client centricity into your support of client’s finances through your digital transformation..
Carlos Silis
Digital innovation strategy
Explore the elements for the successful adoption of your strategy built around your most critical client, your team.
Lucy Lawrence
Digitalizing products and services
Discuss how to produce quick wins by adjusting traditional products through digitalized communications, processes, and marketing
Anup Singh
Rural digital financial services
Look at global trends in digital rural finance and the various successful business models led by MNOs, banks and e-commerce.
Nathan Were
Human Centered Design
‘Human Centered Design’ enables your organization to be empathetic, collaborative and intentional in creating solutions.
Petronella Chigara / Stephen Peachey
Overindebtedness
Learn from the lessons of failures in microfinance markets, early warning indicators, as well as the relevant international standards related to risk.
Gabriel Davel
