Digital Transformation of Microfinance Institutions
Module 1: Survey of digitalization initiatives in Microfinance
Review recent global surveys of digitalization initiatives in financial inclusion sector and discover the critical issues we will by addressing.
Robert Christen, Boulder Institute
Module 2: The digital ecosystem.
Find out the evolution of a broader digital ecosystem and the opportunities this creates for our own organizations.
Odelia Torteman and Lowell Campbell, IFC
Module 3: Planning a digitalization strategy.
Discuss the centrality of strategy to the digital transformation process and the key concepts that should guide us in creating an impactful approach.
Omoneka Musa, IFC
Module 4: Data and Data analytics
Look at the opportunity data provides to improve business results by generating an intensified, personalized, and highly connected relationship between field staff and clients.
Dean Caire, IFC
Module 5: Digitalizing products and services
Discuss how to produce quick wins by adjusting traditional products through digitalized communications, processes, and marketing
Anup Singh, Helix Institute of Digital Finance
Module 6: Building digital payments systems through partnerships
Re-evaluate your own capabilities and imagine new business models by looking for partnership opportunities.
Innocent Ephraim, Id8 space
Module 7: Cyber security
Examine key developments in customer onboarding, privacy, and protection, as well as in cybersecurity, AML, digital identity through API’s, and fraud.
Paul Makin, Consultant
Module 8: Developing an Agile Approach
How to build and manage teams that must obtain optimal outcomes as they create digital innovations while simultaneously running a business-as-usual with legacy systems.
Lesley-Ann Vaughan, Consultant
Module 9: Structuring Digital Transformation initiatives
Explore the critical elements for success as revealed by case studies of two major US corporation’s digital transformation journeys.
Lucy Lawrence, Consultant
Module 10: Creating an innovative company
Discover the experiences of dozens of MFIs as they seek to grow through constant adaptation to changing markets, the evolving needs of their clients, and the evolution of their staff.
Momina Aijazuddin, IFC