Boulder Online RAFP Registration in English
If you have difficulties entering your information in the registration form, please download it HERE, once filled out send it to participants_en@bouldermicrofinance.org
If you have difficulties entering your information in the registration form, please download it HERE, once filled out send it to participants_en@bouldermicrofinance.org
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Propulser le Succès de la Finance Inclusive grâce à la Data. Dans un monde où la data est la nouvelle monnaie, les dirigeants des institutions de finance inclusive doivent exploiter la puissance des données pour atteindre l’excellence. Alors que le paysage financier évolue rapidement, l’intelligence des données est essentielle pour prendre des décisions éclairées, renforcer la résilience et assurer une croissance durable.
Ce cours offre aux participants des cadres pour transformer les sources de données internes et externes en insights actionnables, optimisant ainsi la performance, atténuant les risques et améliorant l’allocation des ressources. À travers des études de cas réels et des discussions interactives, les participants affineront leur capacité à concevoir et mettre en œuvre des stratégies data à l’échelle de leur organisation, favorisant l’efficacité opérationnelle et positionnant leur institution pour un succès à long terme.
Dirigé par Djibril Mbengue, expert en Finance Inclusive et en financement des Petites et Moyennes Entreprises (PME), ce cours aborde les problématiques majeures auxquelles les IMF sont confrontées dans la gestion des risques, notamment dans le contexte de la digitalisation. Vous y découvrirez :
– Les principaux risques liés à la transformation digitale et leurs interactions.
– Des outils et cadres de gestion pour une meilleure identification et atténuation des risques.
– Des stratégies pour réduire les pertes potentielles et assurer la continuité opérationnelle.
– Des approches pratiques pour maîtriser les risques opérationnels et lutter contre la fraude.
De plus, vous aurez l’opportunité d’explorer des expériences pratiques à travers des sessions d’auto-apprentissage et en direct, où vous pourrez échanger avec des experts et d’autres professionnels du secteur.
Expert en inclusion financière pour l’Afrique de l’Ouest à AGRA, Hermann Messan vous guide dans ce module essentiel pour relever les défis de la transformation digitale. Explorez des solutions innovantes pour financer l’agriculture, les MPME, et faire face aux enjeux climatiques et sociaux.
Grâce à une Feuille de Route pratique, conciliez stratégie et opérations pour optimiser votre transition digitale. Études de cas, outils concrets et échanges interactifs vous permettront de renforcer la performance de votre IMF.
Unlock the power of customer-centric digital finance! Join our immersive course designed for financial service providers and their supporters looking to create real impact. This course equips you with the skills to create innovative solutions for real-world challenges.
Be part of the change—transform financial services through digital innovation!
Unlock the future of customer-centric financial services by learning from Anup Singh, MSC’s regional leader for Anglophone Africa and head of the Helix Institute of Digital Finance.
Through this course, you’ll:
– Gain a comprehensive understanding of product development and implementation, from market research and prototyping to pilot testing and rollout.
– Design strategic, customer-centric financial services tailored for low- and moderate-income markets.
– Leverage digital technologies to expand your reach and enhance your market share.
– Explore emerging tech-based models and learn how to integrate them into your business.
– Incorporate global best practices and proven tools developed over a decade of work in Asia and Africa.
– Develop scalable financial solutions that are impactful and sustainable.
This course will not only teach you how to strengthen consumer protections in a digitalized financial world but also show you how to connect these practices to the customer experience and their journey.
You’ll learn to integrate protective measures at every stage of the process, ensuring that customer interests are prioritized from the first interaction to long-term loyalty. Discover how to design digital financial services that are not only secure but also build trust and satisfaction for users.
With practical tools and innovative approaches, this course will prepare you to create a customer journey that reflects a commitment to their protection and well-being.
Discover how technology, agriculture, and finance converge to transform the lives of smallholder families worldwide. This innovative course offers a comprehensive overview of the key forces driving the application of digital technologies in delivering financial services to underserved rural communities. Through real-life case studies from across the globe, you’ll explore how agribusiness, finance, and telecommunication stakeholders are creating impactful business models to provide financial and non-financial services to smallholder families.
Gain actionable insights and strategies to leverage digital solutions, improve existing services, or design new ones tailored to rural clientele.
Designed for professionals from financial institutions, MNOs, government agencies, donors, and international organizations, this interactive course is your gateway to driving meaningful change in agriculture and financial inclusion.
Carlos Silis, founder and Chief Exponential Officer of The Moonshot Company, invites you to his exclusive course: “Building Client Centricity”. With over 17 years of experience in marketing, e-commerce, sales, and advertising, and having worked with giants like Ogilvy, Grey (WPP Group), Nokia, and El Palacio de Hierro, Carlos is a leading expert in innovative, customer-centric business strategies.
What Will You Learn in This Course?
This course is a unique opportunity to learn from an expert who has transformed how companies connect with their customers.
Discover the power of Human-Centered Design (HCD) in creating customer-focused solutions! This module introduces you to HCD tools and techniques that spark innovative ideas. Through hands-on fieldwork, you’ll create a Persona, conduct interviews, and synthesize data to uncover deep insights and emerging themes. With guidance from expert facilitators and practical videos, you’ll transform these insights into actionable product ideas.
By the end of the course, you’ll:
– Understand the value of HCD in addressing customer needs.
– Master HCD tools to inspire creative solutions for design challenges.
– Leverage both qualitative and quantitative data to craft impactful, customer-centric solutions.
Perfect for innovators and problem-solvers, this module offers a practical, engaging way to design solutions that truly resonate with your customers. Enroll now and start designing with empathy and creativity!