MFT IN ENGLISH: Key issues in financial inclusion
JULY 15-26, 2024 – ITC-ILO TURIN
MASTER CLASS: Managing Growth, Competition and Inclusion
Our Masterclass series will cover hot topics like climate change resiliency, gender specific opportunities, open banking, over indebtedness in competitive markets, and rural financial services.
Robert Christen
Gerhard Coetzee
Momina Aijazuddin
You can choose one course in the morning and one in the afternoon for each of the weeks:
WEEK 1: July 15-19
MORNING
+ Risk and resilience
+ Managing digital transformation
+ Serving smallest farmers
AFTERNOON
+ Building client centriciy
+ Digital innovation strategy
+ Ratings, certifications, reviews
WEEK 2: July 19-26
MORNING
+ Digitalizing products and services
+ Managing the design process
+ Rural digital financial services
AFTERNOON
+ Human Centered Design
+ Cybersecurity
+ Overindebtedness
On Fridays you can take a condensed version of one of the other courses.
Risk and resilience
Gain a hands-on opportunity to explore how financial services – savings, credit and insurance – can be used to help low-income households and microentrepreneurs to manage risks more effectively.
Craig Churchill
Managing digital transformation
Understand the evolution of the broader digital ecosystem and the opportunities this creates to innovate in your organization’s path toward digitalization.
Ivo Jenik
Serving smallest farmers
Examine approaches microlenders can adopt to manage risk in rural finance, with a special emphasis on female headed farming households
Linda Jones
Building client centriciy
Build client centricity into your support of client’s finances through your digital transformation..
Carlos Silis
Digital innovation strategy
Explore the critical elements for success as revealed by case studies of two major US corporation’s digital transformation journeys..
Lucy Lawrence
Ratings, certifications, reviews
Social and Environmental Performance and Client Protection risk management in micro and digital finance. The Social and Environmental Rating and the Client Protection Certification as third-party evaluation tools.
Aldo Moauro
Digitalizing products and services
Discuss how to produce quick wins by adjusting traditional products through digitalized communications, processes, and marketing
Anup Singh
Managing the design process
How to build and manage teams that must obtain optimal outcomes as they create digital innovations while simultaneously running a business-as-usual with legacy systems.
Leslie Ann McLean
Rural digital financial services
Look at global trends in digital rural finance and the various successful business models led by MNOs, banks and e-commerce.
Nathan Were
Human Centered Design
‘Human Centered Design’ enables your organization to be empathetic, collaborative and intentional in creating solutions.
Petronella Chigara / Stephen Peachey
Cybersecurity
Examine key developments in customer onboarding, privacy, and protection, as well as in cybersecurity, AML, digital identity through API’s, and fraud.
Paul Makin
Overindebtedness
Learn from the lessons of failures in microfinance markets, early warning indicators, as well as the relevant international standards related to risk.
Gabriel Davel
